When referring to ‘Your data’, we refer to any form of information relating to you as an individual. This include your name, address, phone number, email address and account information. Several data privacy laws are in place to protect such information (such as the Data Protection Act 1998). All information collected by Kovered will be handled in compliance with all such laws.
Kovered collects information to identify you (identifiable data) and information that will not identify you (non-identifiable data). Non-identifiable data cannot be used to identify you as an individual, but it will still be unique to you.
Identifiable data examples include:
Examples of non-identifiable data that we may collect from you include:
Kovered do not capture or store any payment information. That includes payment card details or account information. We do not process any payments internally; this process is powered by Elevon and Paypal. Payment information processed off-site using Elevons secure third party payment gateway servers, before your order details are returned to us along with confirmation of payment. For full details of Elevons security protocol visit their page here, with PayPal policies available here.
Data is collected from you throughout your use of the Kovered website. Kovered collect your data when:
Kovered collect personal information about you through your own input to our site and any communication we have directly with you.
Kovered collect this information in order to process and complete any orders, and improve our site including user experience. Your data is used for the following purposes:
Additionally, where you consent to such actions, we may also use your data:
We will only use your information in order to contact you regarding interaction with Kovered, our products or promotions, only after you specify that you are happy for your information to be used in this way. If you have given us permission to use your data in this way in the past but now want to opt-out of such communications please contact [email protected] or unsubscribe from the list at the bottom of the email. Please note that should you opt out of any promotional communications, this may take 1-2 days to come into effect. You may still receive any communications that were already in process, although you will have been removed from our list.
We will only pass your personal information to other companies:
We may also share information with companies assisting in fraud protection or investigation. Information passed to such organisations is not for use in commercial or marketing services.
Any information held, will be stored on our secure servers, both in accordance with our own security polices and the law. Kovered servers are security protected by passwords and firewalls. Any personal information is encrypted before it is transmitted electronically. We take all reasonable technical and organisational precautions to ensure that this information remains secure. However, we must remind you that the transmission of information through the internet is not 100% secure and whilst we do everything in our power to protect your personal data, we cannot guarantee the security of any information sent to our site. Interaction with the Kovered website is entirely at your own risk.
Please also note, any information shared through our site (including via our blog or social networking pages) will be published to the public domain of the Internet. We advise users think carefully about this information before sharing, as we cannot prevent or be held responsible for the misuse of such information by others.
For more information on this please refer to our Terms and Conditions of Use.
If you believe that the personal information held about you should be updated, please contact us at [email protected] or through the Third Party platform where we have your details stored. If you hold an account with us you are able to log in and update your details online.
Please also contact us at this address should you require a copy of all personal information held about you. Please note that this may require appropriate evidence to prove your identity.
In some cases, our site may offer links to external websites. The privacy policies of such sites may differ to ours, and we advise that you check these before using such sites. We are not responsible for the privacy policies, security or practices of any third-party websites or platforms and recommend you check these before using such sites.
In the unlikely event that Kovered or all of its assets are acquired, customer information will of course be one of the transferred assets.